SERVICE & SUPPORT
Our job is to minimise the impact of any hitch on the productivity of our customers. This service is both a commitment and an identifying trait for us.
Technical Assistance Service (TAS)
When one of our customers asks for technical assistance, we waste no time. The TAS team is mobilised to solve the problem. Our average response time is 24 hours.We have our own in-house team of qualified, highly experienced technicians. With our large stock of spares available for immediate delivery, this means that we can ensure fast, high-quality repairs.
944997755
Maintenance
Our team of expert engineers offers a variety of maintenance services to help extend the useful lifetimes of machines and prevent breakdowns.From installation to production, we are with you at every step along the way to ensure that your machine is back up and running as soon as possible.
- Support and help by telephone
- Corrective & preventive maintenance
Spares & accessories
We strive to ensure optimal response times to minimise machine down time for our customers. We are proud of our in-house spare parts store, which enables us to act quickly in repairs.
Process consultancy
As machining technology continues to evolve, component design and production is becoming increasingly complex and it is essential to seek expert advice.
That is why our team of expert engineers offer all-round, customised service to support our customers and make their manufacturing processes more efficient, thus saving them time and increasing their productivity.
Training
We understand the need to train operators to meet workpiece production requirements and adapt to new technologies. At Greco we work in close cooperation with our machine-tool manufacturers to provide our customers with the right training.